The Notre Dame Conference Center in McKenna Hall has initiated a new pricing structure for its campus constituents, designed with two goals in mind: to offer a discounted rate on all meeting space for University departments, and to enable departments to secure meeting space at no cost if booked within 30 days of use.
“These two programs allow us to better serve our campus customers by saving them time and money,” says Ed Atkinson, interim director.
University departments booking space at the Conference Center are eligible for special campus pricing, with savings of as much as 33 percent.
The “Inside 30” program provides meeting space at no charge for departments if booked within 30 days of the event. Through the fiscal year ending June 30, 2012, campus departments realized close to $100,000 in savings as a result of this policy. At the same time, it enabled the Conference Center to utilize space that might otherwise have remained vacant.
The NDCC is a good alternative for departments cramped for meeting space, providing 12 state-of-the-art meeting rooms and a 350-seat auditorium, along with individually specified room set-up, up-to-date audio-visual equipment, and a dedicated, experienced staff.
The Notre Dame Conference Center hosts more than 1,200 events annually. According to David Harr, associate vice president for auxiliary operations, the NDCC takes its mantra, “Where hospitality and scholarship meet,” seriously.
Guest surveys conducted over the last three years indicate that more than 88 percent of guests felt their expectations were met or exceeded. Of these respondents, nearly all indicated they were likely to return and would recommend the Center to other campus colleagues.
In addition to these survey results, the internal service measurement provided by ImproveND indicated a similar level of satisfaction, with 87 percent of those surveyed satisfied with the staff support at the Center. In recognition of its excellence in customer service, the team at NDCC was recently chosen to receive a 2012 Presidential Team Irish Award.
For more information, contact the Notre Dame Conference Center at 631-6691 or visit the website at conferences.nd.edu.