IT Alert: Maintenance on July 21

Author: Lenette Votava, OIT

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On Sunday, July 21, from 12:01 a.m. to 6:00 p.m. (ET), Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades on many IT services.

Many IT services will be UNAVAILABLE for the ENTIRE maintenance period, including:

  • Authentication—LDAP, CAS (Central Authentication Service) and Kerberos, and services that use authentication including:
  • ND Exchange email & calendar service
  • Google
  • Administrative systems (INB, OnBase and other Banner-related systems)
  • All Banner services including:
  • ODS reporting and all dependent applications (including GLEZ, PeopleEZ and Person Profile)
  • Payroll and benefits information, vacation/sick days, class search, and other self-service (SSB) systems
  • insideND
  • SharePoint
  • Box
  • Sakai
  • CUPC (Cisco Unified Personal Communicator) and Cisco Jabber services
  • LISTSERV (listserv.nd.edu) and academic LISTSERV (acadlist.nd.edu)
  • Advance, RMS Housing, ID Card System and other Oracle databases and related applications
  • CorpFS
  • Netfile (including web sites hosted in Netfile)
  • AFS (including web sites hosted in AFS)

Services that will NOT be affected by this maintenance include:

  • Internet access
  • Network services (wired & wireless)
  • VoIP and Centrex phones (only the ability to make and receive telephone calls)
  • www.nd.edu (main ND web page)

We apologize for any inconvenience. If you have any questions, please contact your departmental IT support staff, or the OIT Help Desk at 574-631-8111, oithelp@nd.edu or chat online at help.nd.edu.