IT services alert: Sept. 30 maintenance

Author: Carol C. Bradley

hands on keyboard

On Sunday, September 30, between 12:01 a.m. and 6:00 p.m., most University information technology services will be unavailable while Office of Information Technologies (OIT) system engineers perform semi-annual maintenance activities.

Applications and services UNAVAILABLE during the entire maintenance period include:

  • Banner and all related services
  • insideND
  • Database services
  • Concourse course management system
  • Sharepoint

These services will be UNAVAILABLE between 4:00 a.m. and 6:00 a.m., but AVAILABLE during the remainder of the maintenance period:

  • Internet access
  • ND Exchange email and calendaring service—messages sent to or from off-campus during this time will be cached and delivered once the maintenance is complete
  • CAS (Central Authentication Service) and all services that use CAS, including:
  • Google Apps, including student Gmail
  • Sakai
  • Box
  • Endeavor

Services that will experience brief interruptions and/or slowness include:

  • AFS (including web sites hosted in AFS) — between 12:01 a.m. and 1:00 a.m.
  • Netfile (including web sites hosted in Netfile)— between 3:00 a.m. and 4:00 a.m.
  • ND MeetingPlace — between 8:00 a.m. and 10:00 a.m.
  • ND LISTSERV (including ACADLIST)—between 10:00 a.m. and 2:00 p.m.

Services that will remain AVAILABLE during the entire maintenance period include:

VOIP and Centrex telephone service
On-campus network connectivity

If you have any questions, please contact your departmental IT staff, or the OIT Help Desk at 574-631-8111 or oithelp@nd.edu.